WE GUARANTEE YOUR SATISFACTION!
If for any reason you are unhappy with your order, simply return it within 10 days of delivery to you. A refund of the final invoice price (minus shipping and handling charges) will be issued. See *note below please.
My Inboard Marine, LLC, will gladly refund the purchase price for any unused part, less the original shipping, handling charges.
Simply return the merchandise to us within 10 days of receiving your order, unused, in its original box and packing for a prompt refund, exchange, or credit.
For reimbursement of postage from My Inboard Marine, LLC. due to any errors or defective merchandise, a return shipping receipt is all that is required. My Inboard Marine, LLC. will reimburse return shipping on ground transportation only.
SEND RETURNS TO:
My Inboard Marine, LLC
624 Elbert Taylor Road
Gilbert, SC 29054
Note that if you ordered an item in error, without talking to one of our service technicians or sales staff, your item may not be returnable. Any items damaged by improper installation or if you have ordered the wrong item, your item may not be returnable. It is strongly recommended to call our sales and technical support staff for help if you are not sure of what items you need for your specific application. For help with your order, please call us at 803-766-8586 Monday-Friday 9:00 AM - 5:00 PM and we will be please to help! We are here for you!
If parts were to arrive damaged in your shipment, UPS and/or FED EX require that the receiver (customer) notify the carrier (UPS or FED EX) immediately and reject the damaged package. In addition, please contact My Inboard Marine to notify us that you have a shipment with potential freight damage within 24 hours. We will file a claim and send out the identical part to you if the claim is approved.
The buyer is responsible for return shipping costs and for sufficiently packing and insuring returned items; unless otherwise agreed upon. Refunds will not be issued for used, modified or damaged merchandise.
All returns are subject to inspection. No returned parcels will be accepted freight collect or C.O.D.
You must either call Customer Service at 803-766-8586 to obtain your RMA Number or click this link for your Return Merchandise Authorization (RMA) prior to sending any returns. This will ensure a quick refund.
Customer Service is open Monday - Friday 9:00 AM to 5:00 PM EST
CARBURETORS, FUEL RELATED PARTS, CUT HOSE AND ELECTRICAL PARTS ARE NON-RETURNABLE UNLESS DEFECTIVE OR THE WRONG PART WAS SENT.
** NOTE: There may be a 20% restocking fee may apply to any returned items.
All returns on mufflers and silencers will have a 20% restocking fee deducted from the purchase amount! Please be sure you are ordering the correct muffler by calling one of our technicians if you are uncertain on your order.